Time and Attendance System Set-up & Support

£179.99 inc.VAT | £149.99 ex.VAT

Idency can remotely support you on the installation of your biometric and RFID access control and time & attendance solutions.

Product Information

2 hours of remote support from Idency experts

Need help setting up your biometric attendance system?

Without existing knowledge of time & attendance systems and networking, setting up a time & attendance system can be a time consuming task. Get a smooth and efficient setup using the Idency Time & Attendance Support Package. With Idency support, our expert team can remotely support you on the initial installation of your biometric clocking system and connecting the terminal to your chosen management software. Basic training for the terminal and software such as user enrolment and report generating can also be provided so you have everything that you got possibly need to get started with the next generation of attendance management.

The Idency support package covers Anviz, ClockReports, TSG & ZKTeco solutions. The typical tasks include:

  • Connecting the unit
  • Configuring the device for you network
  • Software set up and integration
  • Adding users
  • Shift patterns & rotas
  • Reporting overview
  • Basic training
  • Registering employees
  • Downloading and synchronising data
  • Valid for 12 months from date of purchase

Please note: Time slots for support have to be arranged in advance.

Place your order today and we will contact you to arrange your first support time slot.


For more information on Idency support or to find out about our service level agreements (SLA) please contact us.

Get in touch

Features

The typical tasks include:

  • Connecting the unit
  • Configuring the device for you network
  • Software set up and integration
  • Adding users
  • Shift patterns & rotas
  • Reporting overview
  • Basic training
  • Registering employees
  • Downloading and synchronising data

There is always someone to help and support us and we have needed that a lot recently with the implementation of the new devices.”

Lucy Lavender

HR Manager

Anviz Partner of the Year 2022 award
always found everyone I’ve spoken with to be very helpful & any queries have been understood & resolved in a very timely manner”

IT Technician at One+All

Anviz Partner of the Year 2022 award
We have worked with Idency for over 7 years. Superb service and great support with very quick response times! I wouldn’t hesitate in recommending Idency to anyone looking for Biometric Time and Attendance.”

Rod Hill

Group Operations Director

Anviz Partner of the Year 2022 award