2 hours of remote support from Idency experts
Need help setting up your biometric attendance system?
Without existing knowledge of time & attendance systems and networking, setting up a time & attendance system can be a time consuming task. Get a smooth and efficient setup using the Idency Time & Attendance Support Package. With Idency support, our expert team can remotely support you on the initial installation of your biometric clocking system and connecting the terminal to your chosen management software. Basic training for the terminal and software such as user enrolment and report generating can also be provided so you have everything that you got possibly need to get started with the next generation of attendance management.
The Idency support package covers Anviz, ClockReports, TSG & ZKTeco solutions. The typical tasks include:
- Connecting the unit
- Configuring the device for you network
- Software set up and integration
- Adding users
- Shift patterns & rotas
- Reporting overview
- Basic training
- Registering employees
- Downloading and synchronising data
- Valid for 12 months from date of purchase
Please note: Time slots for support have to be arranged in advance.
Place your order today and we will contact you to arrange your first support time slot.
For more information on Idency support or to find out about our service level agreements (SLA) please contact us.Get in touch