What data do we collect?
So that we can respond to your email/enquiry form requests, we ask you to submit information such as your name and contact details. You are under no obligation to provide such information. However, if you should choose to withhold requested information, we may not be able to contact you.
How is the information used?
We will use the information you provide to us to respond to your enquiry. If you have e-mailed us we will use your e-mail address to respond to your query.
Once we have dealt with your enquiry your details may be kept for a limited period to ensure that we can contact you only if appropriate.
We will not share the information with any third parties unless you have asked us to or we have otherwise agreed this with you first.
With whom is the information shared?
We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Idency, the Idency Website web site or its visitors.
This web site contains links to other web sites. Idency is not responsible for the privacy policies or the content of such web sites.
Idency places a great importance on the security of all personally identifiable information associated with our clients and contacts. We do our utmost to protect against the loss, misuse and alteration of client and contact data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Below explains the cookies we use and why.
The specific cookies we use are as follows:
Strictly Necessary & Functional Cookies:
PHPSESSID: Used to identify the session between our website and your browser. No tracking or personal information is stored. This cookie is solely for the necessary functions of our website.
mmc-cookie-consent: Stores the user’s Cookie consent choice
wc_cart_hash_c2da4f56fe3dd8c2ef860e3e0c31299b: Used by woocommerce to keep cart info
uslk_umm_11850, loglevel:userlike, uslk_umm_11850_s: cookies used by our user like chatbot to keep user details and remember previous conversations
mailchimp_landing_site: used by mailshimp to store the first page visited
_ga: Records a particular ID used to come up with data about website usage by the user
_gid: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
#collect: Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session.
_ga_#: Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
_gat: Used to monitor number of Google Analytics server requests when using Google Tag Manager
wc_fragments_#: Used to remember items a user has placed in a shopping cart and ensure that cart functionality works perfectly.It expires immediately a user leaves the site.
_gcl_au: Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
test_cookie: A session cookie used to check if the user’s browser supports cookies.
ga-audiences: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Where is the information stored
All information which you submit via this website is sent to and stored on a computer located in the United Kingdom. This is necessary in order to process the information and to send you the information you have requested.
Your acceptance of these terms
You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. You have a right to ask us to stop sending you direct marketing material at any time even if you have previously asked us to do so or have otherwise agreed to this.
Registered office address
Idency Ltd, The Old Hop Kiln, 1 Long Garden Walk, Farnham, Surrey, GU9 7HX