Anviz Admin Management Password Reset

Option 1:

• If the device is on the network and powered on
• Open up the Anviz CrossChex software
• Navigate to the [Device tab]
• Click on [Add Device]
• Then Click [Search]
• If the device is on the network, it should appear in the list
• You can select it from the list give it a name and on the left side menu and click [Add]
• Once added, you can click Device [Parameter]
• Within this menu you can see the Management Password field
• The default password is 12345, but you can set any password you like
• Once you click OK, this will be saved to the device and you will have access again

Option 2:

• If the device is not on the network there is one last way we can reset the password
• Click on the Cog icon at the bottom right of the screen
• Enter the following code 000015
• This will then bring up a number on screen 
• Leave this number on screen and the device powered on
• Please contact us at support@idency.com with this code and we can contact Anviz directly to get an unlock code
• Once we have given you this code, you can login to the device with this password
• The Username: 0, Password:”The ID we send you”
• This password is valid for 12 hours
• To change the device password navigate to Settings > Device and in here you can change the Admin PIN Code

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