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Startseite / Wissensdatenbank / Anviz / Zurücksetzen des Anviz-Administrator-Passworts

    Zurücksetzen des Anviz-Administrator-Passworts

    Option 1:

    Anviz CrossChex
    • If the device is on the network and powered on
    • Open up the Anviz CrossChex Software
    • Navigate to the [Device tab]
    • Click on [Add Device]
    • Then Click [Search]
    • If the device is on the network, it should appear in the list
    • You can select it from the list give it a name and on the left side menu and click [Hinzufügen]
    • Once added, you can click Device [Parameter]
    • Within this menu you can see the Management Password field
    • The default password is 12345, but you can set any password you like
    • Once you click OK, this will be saved to the device and you will have access again

    Option 2:

    Anviz FaceDeep 3 Password Reset Code Screen
    • If the device is not on the network there is one last way we can reset the password
    • Click on the Zahnrad icon at the bottom right of the screen
    • Enter the following code 000015
    • This will then bring up a number on screen 
    • Leave this number on screen and the device powered on
    • Please contact us at support@idency.com with this code and we can contact Anviz directly to get an unlock code
    • Once we have given you this code, you can login to the device with this password
    • Das Username: 0, Password:”The ID we send you”
    • This password is valid for 12 hours
    • To change the device password navigate to Einstellungen > Device and in here you can change the Admin PIN Code

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