Support from Idency support has been excellent. Nothing is too much trouble. They are always available to answer any questions no matter how small and response time is very quick. Would recommend the support package with any Idency products!”
Rosie
Customer Operations Manager
I have always found you to be very attentive in supporting me with any issues I have either encountered or from a set-up perspective.”
Vicky McTaggart
Personnel Manager at Stoke Sauces
We have worked with Idency for over 7 years. Superb service and great support with very quick response times! I wouldn’t hesitate in recommending Idency to anyone looking for Biometric Time and Attendance.”
Rod Hill
Group Operations Director
a very good solution for our Time & Attendance”
Lynn Chapman
HR Manager at Reabrook Ltd
We have had no issues with you and would like to keep a good connection with you as a company especially with our soon change in our infrastructure project.”
Matthew Turnbull
IT Technician
Aaron has been very helpful and prompt with answering any queries that we had in relation to the set up of the terminal and any after sales issues that arose.
Thank You Aaron for all your help.”
Bernard Lee
Operations Manager
I have been a customer of Idency’s for close to 6 years and they are our go-to guys for everything Time & Attendance related.”
Chris Hainey
Infrastructure & Security Manager at Millers Vanguard
We are very satisfied with the scanner and find the image quality to be very good.”
Chris Jackson
Managing Director, Mears and Jackson
Has reduced our wage bill already!”
Andy Ridge
Managing Director at Industrial Engineering & Installation Services
Excellent service with fast responses.”
Steven Guite
Senior Operations Manager at Accuro FM
Your service and remote support have been excellent and very helpful in all areas of using the Clock Reports software but also just extra bits of additional information too. ”
Matthew Turnbull
IT Technician
Custom development projects have been meticulously scoped and consistently delivered within agreed timelines.”
Dean Burgess
IT Manager
Our overall service from Idency has been great.”
Lucy Lavender
HR Manager at Cleardata UK Ltd
we are highly satisfied with both the product and the outstanding support provided by Idency”
Dean Burgess
IT Manager
Turnaround time on queries has been great”
HR Manager at Mademoiselle Desserts
always found everyone I’ve spoken with to be very helpful & any queries have been understood & resolved in a very timely manner”
IT Technician at One+All
There is always someone to help and support us and we have needed that a lot recently with the implementation of the new devices.”
Lucy Lavender
HR Manager
Everyone is always happy to help and I feel that Idency always works on a problem until it is solved.”
Lucy Lavender
HR Manager
