Time and Attendance System Set-up & Support

£199.99 inc.VAT | £166.66 ex.VAT

Idency can remotely support you on the installation of your biometric and RFID access control and time & attendance solutions.

Product Information

2 hours of remote support from Idency experts

Need help setting up your biometric attendance system?

Without existing knowledge of time & attendance systems and networking, setting up a time & attendance system can be a time consuming task. Get a smooth and efficient setup using the Idency Time & Attendance Support Package. With Idency support, our expert team can remotely support you on the initial installation of your biometric clocking system and connecting the terminal to your chosen management software. Basic training for the terminal and software such as user enrolment and report generating can also be provided so you have everything that you got possibly need to get started with the next generation of attendance management.

The Idency support package covers Anviz, ClockReports, TSG & ZKTeco solutions. The typical tasks include:

  • Connecting the unit
  • Configuring the device for you network
  • Software set up and integration
  • Adding users
  • Shift patterns & rotas
  • Reporting overview
  • Basic training
  • Registering employees
  • Downloading and synchronising data
  • Valid for 12 months from date of purchase

Please note: Time slots for support have to be arranged in advance.

Place your order today and we will contact you to arrange your first support time slot.


For more information on Idency support or to find out about our service level agreements (SLA) please contact us.

Get in touch

Features

The typical tasks include:

  • Connecting the unit
  • Configuring the device for you network
  • Software set up and integration
  • Adding users
  • Shift patterns & rotas
  • Reporting overview
  • Basic training
  • Registering employees
  • Downloading and synchronising data

Everyone is always happy to help and I feel that Idency always works on a problem until it is solved.”

Lucy Lavender

HR Manager

Anviz Partner of the Year 2022 award
Aaron has been very helpful and prompt with answering any queries that we had in relation to the set up of the terminal and any after sales issues that arose. Thank You Aaron for all your help.”

Bernard Lee

Operations Manager

Anviz Partner of the Year 2022 award
[Scanning fingerprints] is vital for our business, and your software makes our lives millions of times better. Blessings my friend.”

Walter

Jeweller at Joyeria Amor “XO” (Personalised Jewellery)

Anviz Partner of the Year 2022 award