Upgrading Thycotic Secret Server

Important Points to Note:

  • Upgrading to Secret Server version 8.9.00000 and above will require Windows Server 2008 R2 or greater.
  • If you are upgrading to Secret Server version 8.5.000000 and above, there are changes in the .NET Framework version you will need to be aware of along with some additional steps in the upgrade process.
  • Upgrading to Secret Server version 10.0.000000 and above will require configuring integrated pipeline mode on the Secret Server Application Pool. If using Integrated Windows Authentication you will also need to update IIS authentication settings.
  • If you are at version 9.1.000000 and below, you will need to first upgrade to 9.1.000001 before you can upgrade to 10.0.000000 and above.
  • If you are doing an incremental upgrade from Version 9.1.000000 to a higher version, the system may require additional time to process the changes before proceeding. A typical symptom of this behaviour will be the software will redirect you to the home page. If this happens, please allow up to 24 hours before retrying the upgrade. If the issue persists, please contact technical support. You should lose no other functionality of the software whilst this occurs.

How Upgrades Work

  • Secret Server periodically polls the update server to detect new updates.
  • If the ‘Allow Automatic Checks for Software Updates’ option is enabled in the Admin | Configuration menu, you will see the ‘An update is available (xx.x.xxxxxx)’ link after logging in with an administrator account.
  • The steps below can be used to perform an upgrade for versions 7.1.000015 and higher.
  • If you have an older version of Secret Server, please contact technical support for assistance.

Before You Begin

  • Ensure you will have access to account credentials for the server hosting Secret Server AND the SQL Server instance hosting your Secret Server database.
  • Have a recent backup of the application files and database available.
  • If you use clustering, stop the application pools on all of the servers except the one that is currently the “primary.”

How to Upgrade

From a computer that has outbound network access, click on the upgrade link to go to: http://yourinstance/Setup/Home. If you are upgrading from a version lower than 10.2.000000 the URL will be http://yourinstance/installer.aspx

  • Select Secret Server Upgrade Available to continue
  • Backup your Secret Server application folder and your Secret Server database. Check the box on this page and click Continue
  • Click Download Latest Version, wait for the download to complete, then click Install this Version
  • Select Upgrade to begin.
  • The upgrade will automatically process
  • Once it has finished click Return to Home to get back to the dashboard

For upgrading Thycotic Secret Server without outbound access: Upgrading Thycotic Secret Sever Without Outbound Access

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