×

CrossChex: Transfer users & templates between Anviz terminals

How do you transfer registered users and employee templates (facial, fingerprint, cards, etc) between Anviz clocking devices?

It is possible to transfer employees user information and biometric templates between Anviz terminals (of the same type. Such as facial to facial, fingerprint to fingerprint) using CrossChex software.

How to transfer users & templates:

  1. Open and run CrossChex software as administrator
  2. Navigate to the ‘User’ tab, then select the device you want to download the users / templates from by using the checkbox
  3. Click the ‘Download User’ button – once finished, select all of the users and click the ‘Download Template’ button
  4. All of your users should appear in the list below with a green box under their FP1 / Face column. This means the software now has their biometric templates
  5. With all of the users still selected, unselect the device you just downloaded the templates from by unchecking the check box
  6. Select the device you want to send the users and templates to by selecting the device checkbox
  7. Click the ‘Upload User’ button to transfer the users to the new device – once finished click the ‘Upload Template’ button to send the biometric data
  8. Once these steps have been completed, the ‘Device’ column for the users should list all of the device ID’s that the data has been sent to (eg. 1, 2)
  9. Users can now use the devices that they were not originally registered on
For more information and general guidance on our products & services, please contact us.

Require further support?

Search all Knowledgebase articles

Send a Support Request to The Idency Support Team