ThreatDown Advanced:

• Incident response
• Next-gen AV
• Device control
• Application Block
• Vulnerability Assessment
• Ransomware Rollback
• Endpoint Detection & Response
• Patch Management
• Managed Threat Hunting

ThreatDown Advanced Data Sheet

ThreatDown MDR:

• Reduced strain on existing IT teams
• 24/7 monitoring from experienced security experts
• Increased security at a reduced cost
• Managed threat prevention, detection, and response
• Faster response and remediation times
• 99% reduction in the risk of a successful breach
• Faster response and less impact
• Zero false alerts
• Peace of mind

ThreatDown MDR Data Sheet

FAST FORWARD with ThreatDown MDR

Cybercriminals don’t take time off during holidays and weekends, and even see them as the ideal time to target small and large businesses. To combat 24×7 threats, you need 24×7 security. However many organisations lack the funds, staff, and expertise necessary for delivering 24hr security services.

ThreatDown MDR is an easy, efficient, cost-effective way to detect and respond to threats. Offering 24/7 monitoring, threat hunting, and remediation carried out by experienced security experts. Your organisation can achieve faster response and remediation times, at significantly less cost.

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Questions for your security team:

• Does your IT lack the staff, skill and budget for 24×7 security?
• Is your IT overwhelmed by constant alerts?
• Is your IT busy with other tasks aside from cybersecurity
• Is your alert response time below average?
• Are you unsure if your organisation meets compliance standards?

If the answer to any of these you answered yes to any of these questions then partnering with an MDR provider might be the solution for you.

IDENCY EXCLUSIVE OFFER:

For a limited time only, Idency is offering new clients the ThreatDown Advanced bundle with FREE Managed Detection & Response (MDR). See full feature list below.

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Buy 2 years, get 3rd FREE

Built for everyone, ThreatDown solutions combine technology with services to provide robust protection that’s efficient and cost-effective. With a security bundle to suit any organisations size and needs:

Feature	CORE	ADVANCED	ELITE	ULTIMATE
Endpoint Detection & Response
Endpoint Protection
Incident Response
Managed Threat Hunting
Managed Detection & Response
31-day lookbacks
Vulnerability Assessment
Patch Management
Application Block
Website content filtering

Take action today with our comprehensive cybersecurity services and protect your business from the ever-present threat of ransomware. For more information on the available ThreatDown security bundles, please get in touch or take a look at our ThreatDown overview page.

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Selecting an MDR Provider

When selecting a Managed Detection and Response (MDR) provider, a company should consider the following key factors:

1. Comprehensive Threat Detection Capabilities

• Threat Intelligence Integration: The MDR provider should use threat intelligence feeds to stay updated on the latest threats.
• Advanced Detection Techniques: Look for capabilities like behavioral analysis, machine learning, and anomaly detection to identify sophisticated threats.
• Endpoint Visibility: Ensure the provider offers in-depth visibility into endpoints, including remote and IoT devices.

2. 24/7 Monitoring and Response

• Always-On Service: The MDR provider should offer round-the-clock monitoring to respond to threats anytime.
• Rapid Incident Response: Ensure they provide quick response times, with SLAs that specify response duration for various types of incidents.

3. Customisable and Scalable Solutions

• Tailored Services: The provider should be able to adapt their services to your specific business needs, including industry regulations.
• Scalability: Ensure the MDR can grow with your business, accommodating new users, systems, and increasing data volumes.

4. Integration with Existing Infrastructure

• Compatibility: The MDR solution should integrate seamlessly with your existing security tools (e.g., SIEM, firewalls, antivirus).
• Cloud Support: If your company uses cloud services, ensure the provider supports cloud environments and hybrid infrastructures.

5. Proven Track Record and Expertise

• Experience and Certifications: Look for a provider with a proven history of success, industry certifications (such as ISO 27001), and expertise in various industries.
• References and Case Studies: Ask for client references and case studies to gauge customer satisfaction and service reliability.

6. Incident Response Playbooks and Automation

• Well-Defined Playbooks: The provider should have predefined incident response playbooks for different types of threats.
• Automation: Look for capabilities that automate repetitive tasks, accelerating response and reducing human error.

7. Threat Hunting Services

• Proactive Threat Hunting: Ensure the MDR provider offers proactive threat hunting to identify potential threats that traditional detection may miss.
• Specialised Expertise: The team should have dedicated security analysts with skills in advanced threat hunting.

8. Communication and Reporting

• Clear Communication Channels: There should be easy-to-use communication channels for collaborating during incident response.
• Regular Reporting: Look for detailed reporting that includes metrics, threat summaries, response actions, and recommendations to improve your security posture.

9. Compliance and Regulatory Support

• Compliance Expertise: Ensure the provider understands relevant regulations (e.g., GDPR, HIPAA) and can help your organisation meet compliance requirements.
• Audit Support: The MDR should offer assistance in providing evidence and reporting during audits.

10. Cost and Contract Flexibility

• Transparent Pricing: Look for transparent pricing that outlines the services included to avoid unexpected costs.
• Flexible Contracts: Seek contract flexibility that allows you to scale services up or down and avoid long-term commitments without clear value.

11. Service Level Agreements (SLAs)

• Defined SLAs: Ensure the MDR provider offers SLAs with clear metrics, including response times, availability, and escalation processes.
• Accountability: SLAs should hold the provider accountable for delivering on their commitments effectively.

12. Client Onboarding and Support

• Smooth Onboarding: The onboarding process should be well-defined to minimize disruption to your business.
• Ongoing Support: Look for a provider that offers continuous support, including technical help, account management, and periodic reviews of your security posture.

A combination of these factors can help ensure you choose an MDR provider that effectively meets your organisation’s needs, enhances your cybersecurity posture, and aligns with your business goals.