×

Installing the Windows VIPRE Business Agents

How do I install the Windows VIPRE Business Agents?

CONFIRM COMMUNICATION TO THE VIPRE CONSOLE FROM THE TARGET SYSTEM

  • Check the Communication section of the Policy to ensure the Policy/Update servers are correct.
  • Open an Administrative Command Prompt on the Target System
  • Enter “telnet ConsoleAddress 18082” using the address of the system hosting the Console.
    • A blank page indicates a successful connection, an error indicates connectivity trouble
    • If running Windows Vista or later, Telnet may need enabling:  How to Enable Telnet in Windows 7

HOW TO DEPLOY A VIPRE BUSINESS AGENT

Click Here for the minimum requirements for a Push Installation
  • Open the VIPRE Business Console and highlight “Windows Policies” on the left
  • Navigate to the “Unprotected Computers” tab and locate the target system
  • Select Install Now and select the intended Policy
    • A “Needs Credentials” status indicates the Console needs a Domain Admin’s credentials.
    • If the system is not listed, it can be manually entered at the bottom left
  • Once the installer completes, the Agent should move to the policy’s “Protected Computers” tab
Note: Click Here if the Agent’s installation fails

HOW TO INSTALL A VIRPE BUSINESS AGENT

  • Open the VIPRE Business Console
  • Select “Agent Installation” and choose an appropriate installation package
    • MSI: Standard Install Package (Recommended)
    • EXE: Microinstaller Option
    • MST: Advanced Deployment Option (More Info)
  • Run the resulting package on the intended system
  • Once the installer completes, the Agent should appear into the policy’s “Protected Computers” tab

For more information and general guidance on our products & services, please contact us.


Require further support?

Search all Knowledgebase articles

Send a Support Request to The Idency Support Team

In good company: some of Idency's clients