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    Installing the Windows VIPRE Business Agents

    How do I install the Windows VIPRE Business Agents?

    CONFIRM COMMUNICATION TO THE VIPRE CONSOLE FROM THE TARGET SYSTEM

    • Check the Communication section of the Policy to ensure the Policy/Update servers are correct.
    • Open an Administrative Command Prompt on the Target System
    • Enter “telnet ConsoleAddress 18082” using the address of the system hosting the Console.
      • A blank page indicates a successful connection, an error indicates connectivity trouble
      • If running Windows Vista or later, Telnet may need enabling:  How to Enable Telnet in Windows 7

    HOW TO DEPLOY A VIPRE BUSINESS AGENT

    Click Here for the minimum requirements for a Push Installation
    • Open the VIPRE Business Console and highlight “Windows Policies” on the left
    • Navigate to the “Unprotected Computers” tab and locate the target system
    • Select Install Now and select the intended Policy
      • A “Needs Credentials” status indicates the Console needs a Domain Admin’s credentials.
      • If the system is not listed, it can be manually entered at the bottom left
    • Once the installer completes, the Agent should move to the policy’s “Protected Computers” tab
    Note: Click Here if the Agent’s installation fails

    HOW TO INSTALL A VIRPE BUSINESS AGENT

    • Open the VIPRE Business Console
    • Select “Agent Installation” and choose an appropriate installation package
      • MSI: Standard Install Package (Recommended)
      • EXE: Microinstaller Option
      • MST: Advanced Deployment Option (More Info)
    • Run the resulting package on the intended system
    • Once the installer completes, the Agent should appear into the policy’s “Protected Computers” tab

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