Eikon Fingerprint Reader Not Working with Windows 10 Build 1607

My Eikon fingerprint reader no longer works with windows 10 build 1607?

There is a simple solution that will resolve this issue follow the steps below:

You will need to disable and enable credential manager service.

  1. On the computer press “windows key + R” to open “Run”
  2. In the “Run” dialog box enter “services.msc”
  3. When the service manager opens find “Credential manager” and double click on it.
  4. A properties window will open and click “Stop”
  5. Once it has stopped press “Start”
  6. After it has started again press “Ok” to save changes and restart the computer.

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