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Factory Reset TSG Devices

How do I factory reset a TSG device?

Press * in bottom left to bring up the Admin screen. Then enter the Admin password which is 1234. Press # to enter.

Select Menu 2, then Menu 2 again.

Use F2 to scroll down to line 10
Press # to select Restore factory settings
Use F2 to scroll right to select Yes then #.

You have now completed a Factory Reset.

However, this may also change the language to Korean. If it does please enter the menu and navigate to:

Menu 2
Menu 1

Use F2 to scroll down to line 6
Press # to change language
Then F2 or F1 to find the desired language and # to select

For more information and general guidance on our products & services, please contact us.


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