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Accueil / Base de connaissances / Anviz / Solution au problème de verrouillage de l'administrateur de l'Anviz EP300

    Solution au problème de verrouillage de l'administrateur de l'Anviz EP300

    The Anviz EP300 Admin is locked, how can the unit be re-configured?

    Reset by Device

    Connect the Anviz EP300 to your computer via its USB power cable. You will then need to load this Anviz CrossChex software on your computer:

    You can download Anviz CrossChex ici

    Then:
    – Add the device (once connected via USB you can search for it in the Anviz CrossChex software)
    – Then download users
    – Find which users are admin and change them to normal access
    – Then upload user templates (by pressing the user templates button under the users tab)
    – This should then unlock the Anviz EP300

    PLEASE NOTE: Idency can not provide technical support for devices not purchased directly from us. If you are struggling with a locked Anviz device that was purchased elsewhere, you need to contact Anviz directly: https://www.anviz.com/

    Pour plus d'informations et des conseils généraux sur nos produits et services, veuillez Contactez-nous.


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