Solução para o Problema de Administrador Bloqueado no Anviz EP300

The Anviz EP300 Admin is locked, how can the unit be re-configured?

Reset by Device

Connect the Anviz EP300 to your computer via its USB power cable. You will then need to load this Anviz CrossChex software on your computer:

You can download Anviz CrossChex aqui

Then:
– Add the device (once connected via USB you can search for it in the Anviz CrossChex software)
– Then download users
– Find which users are admin and change them to normal access
– Then upload user templates (by pressing the user templates button under the users tab)
– This should then unlock the Anviz EP300

PLEASE NOTE: Idency can not provide technical support for devices not purchased directly from us. If you are struggling with a locked Anviz device that was purchased elsewhere, you need to contact Anviz directly: https://www.anviz.com/

Para mais informações e orientações gerais sobre os nossos produtos e serviços, por favor Contacte-nos.

Necessita de mais apoio?

Pesquisar tudo Base de conhecimento artigos

Enviar um Pedido de suporte Para a Equipa de Apoio da Idency