×
Accueil / Base de connaissances / ClockReports / ClockReports Error: Adding device serial number into ClockReports

    ClockReports Error: Adding device serial number into ClockReports

    When adding a new device to ClockReports via:

    Setup Device => Add Device => Select Device => Adding Serial Number and receive the error:

    “Online Activation Failed, please enter activation key manually or try again…”

    Navigate to:

    Help => Tick “Use Alternative Authentication Server” => Restart ClockReports => Attempt the setup process again.

    If the problem still persists, ensure that the activation key is active and that you are running the latest version of ClockReports by contacting us ici.

    Pour plus d'informations et des conseils généraux sur nos produits et services, veuillez Contactez-nous.


    Besoin d'aide supplémentaire ?

    Tout rechercher Base de connaissances articles

    Envoyer un Demande d'assistance À l'équipe de support d'Idency

    En bonne compagnie : quelques-uns des clients d'Idency