×
Início / Base de conhecimento / ClockReports / ClockReportsXE: A limpar todos os registos de picagem do(s) terminal(ais)

    ClockReportsXE: A limpar todos os registos de picagem do(s) terminal(ais)

    How to clear all clock records from the terminal(s)

    • First ensure you have a copy of all the records appearing within ClockReportsXE
    • To do this, carry out a manual sync by clicking the ‘Sync Device’ button on the ClockReports dashboard
    • Once completed, navigate the the ‘Registos’ tab and select the most recent date. If they are there, continue to the next step. Otherwise please refer to this article
    • To clear the records, navigate to ‘Setup Options’ > ‘Sync Options’
    • Tick the box that says ‘Clear Device Records after Sync’ then close the window
    • Carry out a manual sync of the terminal(s) again by clicking the ‘Sync Device’ button. This will clear the records from the terminal(s)
    • Ensure to untick the box from the previous step before continuing any syncs. Otherwise they will keep being removed
    • To do this, navigate to ‘Setup Options’ > ‘Sync Options’
    • Untick the box that says ‘Clear Device Records after Sync’ then close the window

    Para mais informações e orientações gerais sobre os nossos produtos e serviços, por favor Contacte-nos.


    Necessita de mais apoio?

    Pesquisar tudo Base de conhecimento artigos

    Enviar um Pedido de suporte Para a Equipa de Apoio da Idency

    Em boa companhia: alguns dos clientes da Idency