Eikon Fingerprint Reader Not Working with Windows 10 Build 1607
My Eikon fingerprint reader no longer works with windows 10 build 1607?
There is a simple solution that will resolve this issue follow the steps below:
You will need to disable and enable credential manager service.
- On the computer press “windows key + R” to open “Run”
- In the “Run” dialog box enter “services.msc”
- When the service manager opens find “Credential manager” and double click on it.
- A properties window will open and click “Stop”
- Once it has stopped press “Start”
- After it has started again press “Ok” to save changes and restart the computer.
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