How to upgrade to VIPRE Endpoint Security

Upgrading the VIPRE Console

• Ensure the key received from sales begins with”443″

• Close the VIPRE Business Console

• Back up the VIPRE database, then download and run the VIPRE Endpoint Security Installer

• Open the Console – confirm that Endpoint Security is installed

Downloading Agent Software

• Go to: Site Properties > Updates (on the console)

• Click the “Agent” button

• Wait until the Status for the Software Updates to report “Healthy“. Do not move to the next step until completed

• Close the Site Properties

Upgrading the Agents (Scheduled Installation)

• Right click the Agent

• Select Agent Updates > Schedule Agent Upgrades

• Select VIPRE Endpoint Security from the drop down menu and choose a preferred installation time

• The Agent will upgrade shortly after the scheduled time

Upgraded Agents may require a reboot (the Console upgrade will not). Once upgraded, it is not possible to downgrade to a Premium or Standard Agent. The Endpoint Agent will need to be uninstalled, then you can install the Standard or Premium Agent.