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    VIPRE Business Console Install (Closed Environment)

    How do I Install the VIPRE Business Console?

    Please Note: The Console itself does NOT provide any protection against malicious software. This means that a VIPRE Agent will need to be installed on the system hosting this Console if it’s to be protected.
    In the event a VIPRE Business Console is installed on a network without internet access, a Bypass Key can be created by support. This key is able to register the offline Console and ensure all functions requiring an active license remain in effect.

    If a Bypass Key has not yet been created, please Contact Support with the following information ready:

    • Valid Registration Key
    • Associated Company’s Name
    • Requester’s First & Last Name
    • Desired Host Computer’s Operating System (Including 32/64 bit)

    INSTALLATION OF THE VIPRE BUSINESS CONSOLE

    APPLYING THE BYPASS KEY TO THE VIPRE BUSINESS CONSOLE

    • Navigate to the Console’s Installation Directory:
    • Locate “BypassKeyInsertionTool.exe” and run it as administrator
    • Enter the provided Bypass Key and select OK
    • Open the Console and confirm the Dashboard’s License Key Area shows the correct information

    MANUALLY DOWNLOADING AND APPLYING AGENT SOFTWARE

    • Stop the VIPRE Business Site Service
    • Download the Latest Agent Software:
      (Standard Users should omit Premium and Endpoint Security installers)
      (Premium Users should omit Endpoint Security installers)

      Standard Agents: Premium Agents: Endpoint Security Agent: Additional Agents:
      Standard Agent Premium Agent Endoint Security Agent Hyper-V Agent
      Mac Agent
    • Copy these files to SoftwareUpdate in the Console’s Volatile Data folder:
    • Rename the files as outlined below:
      • Version 9.3 Standard Agent: SBVEA_401_EN.msi
      • Version 9.3 Premium Agent: SBVEA_402_EN.msi
      • Version 9.3 Endpoint Security Agent: SBVEA_443_EN.msi
      • Hyper-V Agent: VIPRE Business Hyper-V Agent_435_EN.msi
      • Mac Agent: VIPRE Business Mac Agent_500_3.3.21.zip
    • Start the VIPRE Business Site Service
    • Open the Console and select “Site Properties
    • Navigate to Updates and confirm the Agents are listed (Hyper-V & Mac Agents will not be visible)

    For more information and general guidance on our products & services, please contact us.


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