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Home / Knowledgebase / Trustone Global (TSG) / Add TSG Fingerprint Devices in ClockReports

    Add TSG Fingerprint Devices in ClockReports

    How do I add TSG Fingerprint Devices in ClockReports?

    Here are a few notes/pointers for connecting a TSG Fingerprint reader to ClockReports:

    Make sure the device ID number is correct. Make sure the Ignore Device ID number setting is unchecked in the setup sync options drop down menu.
    There is a network search feature for TSG devices so in the TSG network settings set DHCP on. Then power down and reboot. Then in software device setup search to get ip.
    *(asterisk) for menu and 1234 # to enter menu
    *(asterisk) is then cancel and # is save
    Network settings on the TSG are under 2 key for Config, then press 4 for Network
    Use F1 to Scroll up
    Use F2 to Scroll down
    Use F4 to cancel

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