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Home / Knowledgebase / Trustone Global (TSG) / Factory Reset TSG Devices

    Factory Reset TSG Devices

    How do I factory reset a TSG device?

    Press * in bottom left to bring up the Admin screen. Then enter the Admin password which is 1234. Press # to enter.

    Select Menu 2, then Menu 2 again.

    Use F2 to scroll down to line 10
    Press # to select Restore factory settings
    Use F2 to scroll right to select Yes then #.

    You have now completed a Factory Reset.

    However, this may also change the language to Korean. If it does please enter the menu and navigate to:

    Menu 2
    Menu 1

    Use F2 to scroll down to line 6
    Press # to change language
    Then F2 or F1 to find the desired language and # to select

    For more information and general guidance on our products & services, please contact us.


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