Customer Reviews

We have had no issues with you and would like to keep a good connection with you as a company especially with our soon change in our infrastructure project.”

Matthew Turnbull

IT Technician

Idency awarded Uni Ubi Partner of the Year 2026

I have always found you to be very attentive in supporting me with any issues I have either encountered or from a set-up perspective.”

Vicky McTaggart

Personnel Manager at Stoke Sauces

Everyone is always happy to help and I feel that Idency always works on a problem until it is solved.”

Lucy Lavender

HR Manager

Has reduced our wage bill already!”

Andy Ridge

Managing Director at Industrial Engineering & Installation Services

a very good solution for our Time & Attendance”

Lynn Chapman

HR Manager at Reabrook Ltd

Our overall service from Idency has been great.”

Lucy Lavender

HR Manager at Cleardata UK Ltd

There is always someone to help and support us and we have needed that a lot recently with the implementation of the new devices.”

Lucy Lavender

HR Manager

We have worked with Idency for over 7 years. Superb service and great support with very quick response times! I wouldn’t hesitate in recommending Idency to anyone looking for Biometric Time and Attendance.”

Rod Hill

Group Operations Director

Turnaround time on queries has been great”

HR Manager at Mademoiselle Desserts

Your service and remote support have been excellent and very helpful in all areas of using the Clock Reports software but also just extra bits of additional information too. ”

Matthew Turnbull

IT Technician

I have been a customer of Idency’s for close to 6 years and they are our go-to guys for everything Time & Attendance related.”

Chris Hainey

Infrastructure & Security Manager at Millers Vanguard

[Scanning fingerprints] is vital for our business, and your software makes our lives millions of times better. Blessings my friend.”

Walter

Jeweller at Joyeria Amor “XO” (Personalised Jewellery)

Aaron has been very helpful and prompt with answering any queries that we had in relation to the set up of the terminal and any after sales issues that arose. Thank You Aaron for all your help.”

Bernard Lee

Operations Manager

always found everyone I’ve spoken with to be very helpful & any queries have been understood & resolved in a very timely manner”

IT Technician at One+All

Custom development projects have been meticulously scoped and consistently delivered within agreed timelines.”

Dean Burgess

IT Manager

Excellent service with fast responses.”

Steven Guite

Senior Operations Manager at Accuro FM

Support from Idency support has been excellent. Nothing is too much trouble. They are always available to answer any questions no matter how small and response time is very quick. Would recommend the support package with any Idency products!”

Rosie

Customer Operations Manager

we are highly satisfied with both the product and the outstanding support provided by Idency”

Dean Burgess

IT Manager

Everyone at Idency have been extremely helpful with the implementation of our new time and attendance software, particularly Joe who has always answered our copious amount of questions straight away.”

Laura

Quattro

We are very satisfied with the scanner and find the image quality to be very good.”

Chris Jackson

Managing Director, Mears and Jackson

Customer Reviews

Matthew Turnbull

Vicky McTaggart

Lucy Lavender

Andy Ridge

Lynn Chapman

Lucy Lavender

Lucy Lavender

Rod Hill

Matthew Turnbull

Chris Hainey

Walter

Bernard Lee

Dean Burgess

Steven Guite

Rosie

Dean Burgess

Laura

Chris Jackson

In good company: some of Idency's clients