Ironkey Forgotten Passwords

What happens if I forget my Ironkey password?

It is not possible in any way to get access to stored information without the correct password. There are no back-doors and tests by independent security labs and customers have confirmed this over and over again. It is statistically and technically impossible to retrieve data.

IRONKEY BASIC Models – Password Try Count is 10. Default setting after 10 incorrect tries is self-destruct rendering device and data un-useable, however, it can be set just to wipe data only, leaving the device re-useable.

IRONKEY Personal Models – Password Try Count is 10. Default setting after 10 incorrect tries is self-destruct rendering device and data un-useable, however, using the my.ironkey.com account users can securely back-up and retrieve their password using two factor authentication and hint questions.

IRONKEY Enterprise Models – Password Try Count is 10 (default) although can be set between1 to 200. As this is a managed service if a user forgets their password it can be reset remotely by the administrator. No information is lost and the user is securely back to work in minutes.

For more information and general guidance on our products & services, please contact us.


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