Deleting Video Recordings

Can I delete a recorded video?

All recorded alert videos and geo events are listed in the Cocoon app 7-day timeline and are automatically removed after these 7 days.

At this moment in time, you cannot manually delete alert videos before they are automatically removed, however a factory reset on your Cocoon will restore it to its factory settings – removing all events and resetting it’s learning.

Please note – the factory reset process will mean starting from scratch and you’ll need to re-invite any household members that were originally paired with Cocoon.

For more information and general guidance on our products & services, please contact us.

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