Cocoon Video Download

How to download videos from Cocoon?

Video Download is now available for iOS and Android

When viewing an alert video, whether missed or OK’d, you now have the option to save the video to your smartphone’s camera roll.

You can ‘Save’ 3 videos per month, and this is refreshed automatically after 30 days.

Once downloaded, the size of the video clip depends on the length of the alert video. For example, a downloaded alert video that is the maximum length of 15 minutes will be between 28 and 30MB.

Please note: Only the ‘Owner’ of the Cocoon ‘Household’ can save videos to their smartphones. The owner will be the profile that initially set up the Cocoon. You can check to see if this is you by going to ‘Your Cocoon’.

For more information and general guidance on our products & services, please contact us.


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