User Deletion is now available for both Android and iOS users. This makes adding and removing temporary users much easier and quicker.
Only the ‘Owner’ of the Cocoon ‘Household’ can remove users. The ‘Owner’ will be the profile that initially set up the Cocoon.
For the ‘Owner’ to remove a user:
Open the Cocoon app and navigate to the ‘Your Cocoon’ section
Scroll down to ‘Household Members’ to view a list of the current users
Touch the red ‘x’ next to the user that you’d like to remove from the household to proceed
That member will immediately cease to have access to live video, alert notification, manual arming/disarming, siren sounding, and timeline updates. Historic video can take up to 24 hours before the user has no further access
For more information and general guidance on our products & services, please contact us.